Privacy Policy

At Golden Feather Jewellery, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting our customer support team

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Arrange shipping and delivery
Process payments
Send order confirmations and updates
Provide customer support
Improve our website, products, and services
Prevent fraudulent or unauthorized transactions
Send promotional or marketing communications where you have permitted us to do so
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Golden Feather Jewellery does not intentionally store your complete payment card details. Payment information is handled according to the privacy and security practices of the applicable payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and provide relevant functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers who help us operate our business, including:

Payment processors
Shipping and delivery partners
Website and technology providers
Analytics and marketing service providers
Customer support services

We only share information where reasonably necessary to provide our services, process your orders, operate our website, or comply with legal obligations.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

7. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may send you updates about new collections, offers, launches, and other Golden Feather Jewellery news.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Golden Feather Jewellery is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

9. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the contact details provided on our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact Golden Feather Jewellery through the contact information provided on our website.

Golden Feather Jewellery
Your privacy matters to us, and we are committed to handling your information responsibly.